ស្រុកសំរោងទង

Thank you for your attention. Your answer is very important to improve the service to . Number 4 (very good) and number 1 (Poor): Please select the rating level of the following services.
1. ប្រភេទសេវាកម្ម(ចាំបាច់ត្រូវជ្រើសរើស)
1) ប្រភេទសេវាកម្ម
2. Characteristics of Public Service Officers (Front Line)
1) Welcoming and friendly officials
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
2) Attention and promptness
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
3) The agility of official
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
4) Official’s Appearance (appropriate uniform)
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
5) Trustworthiness and integrity of official
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
6) Professional quality of official
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
7) Responsiveness of official
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
3. Location and Place of Public Facilities
1) Cleanliness, aesthetic and place arrangement (have signages and easy to find)
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
2) Supportive facilities (seating, waiting room, leaflets, newsletters, etc.)
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
3) Publish public service-related information (type of service fees, public service fee)
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
4. Request and Provision of Public Services
1) Public service request documentation and application forms are easy to find
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
2) The acceptance period is in accordance with the applicable law
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
3) Public service request is easy
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
5. Responding to and resolving my complaint or concerns
1) Easy access to my complaints or concerns
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
2) My issue or complaint was answered on time
(Very Good)
(Good)
(Bad)
(Very Bad)
N/A
6. Your information (regardless of the score)
1) Sex
2) Age
3) Occupation
4) Comment (if any)